🛡️ Safe Gaming Policy

bejil's Responsible Gaming — Your Safety Is Our Priority

bejil believes that gaming is for entertainment only. We are committed to ensuring the mental well-being and financial safety of every player.

SAFE PLAY

What is Responsible Gaming and Why Does It Matter?

Responsible gaming means enjoying gaming as a healthy and controlled form of entertainment — where you know when to stop, how much time and money to spend, and when to seek help. Following the responsible gaming policy at bejil is not just a commitment — it is the core foundation of our platform.

Online gaming is a source of enjoyment for many, but in some cases it can become a problem. Excessive gaming can have a negative impact on family relationships, financial stability, and mental health. bejil provides a range of effective tools and resources to keep every player in Bangladesh informed and safe.

Please note that all bejil services are only for individuals aged 21 and above. Age verification is a mandatory part of our registration process. Minors have no way to open an account, and parents should monitor their children's internet use.

Taking steps early to prevent gaming addiction is the wisest approach. By using bejil's responsible gaming tools, you can manage your own gaming experience.

21+
Minimum Age Requirement
24/7
Support Services
৳500
Minimum Deposit Limit
100%
Secure Transactions

Our Protection Tools

bejil provides these tools to help you stay in control of your gaming.

Set Deposit Limits

Decide in advance the maximum amount you can deposit each day, week, or month. Once a limit is set it takes effect immediately, but increasing it requires a 24-hour wait — this delay is intentional so you can reconsider your decision.

Time Limits and Cooling-Off

Use the cooling-off feature to avoid playing for long stretches at a time. You can pause your account for any period from 24 hours to six weeks. During the cooling-off period you will not be able to log in or make deposits.

Self-Exclusion

If you feel gaming is affecting your life, choose the self-exclusion option. It keeps your account fully closed for a period of 6 months to 5 years. Your account cannot be reactivated in any way during this period.

Session Time Control

Set a maximum duration for each gaming session. When the set time is up, the system will automatically send a warning and log you out. Keeping track of time is the first step toward healthy gaming habits.

Gaming History Review

Your account gives you access to a full gaming history and transaction list. How long you played, how much you deposited, how much you withdrew — everything is visible transparently. This information helps you evaluate yourself.

Age and Identity Verification

You must be 21 or older to open an account at bejil. Age verification is mandatory at registration. If parents suspect that a minor in their family is using this platform, please notify the support team immediately.

Recognize the Warning Signs

Gaming addiction develops gradually. Be alert if you notice these signs:

Trying to recover losses by playing with more money and telling yourself "I will win this time."

Hiding gaming-related information from family or friends and playing in secret.

Skipping bill payments, loan repayments, or essential expenses in order to fund gaming.

Trying to stop playing but repeatedly failing — losing control over yourself.

Feeling restless, irritable, or stressed when not gaming.

Spending hours on end gaming while neglecting work, studies, or family responsibilities.

Evaluate Yourself

Think through the questions below. If the answer to more than one is yes, please seek support:

Did you spend more on gaming than your budget allowed last month?

Is gaming affecting your sleep, eating, or work routine?

Have your loved ones expressed concern about your gaming habits?

Do you feel irritable or restless when you stay away from gaming?

Are you placing larger bets to recover losses?

  This assessment is not a substitute for professional medical advice. If the answers to the questions above concern you, please contact our 24/7 live chat.

How bejil's Tools Work

Go to your account settings and activate any of these tools at any time.

01

Daily Deposit Limit

Set your own maximum on how much you can deposit each day. Lowering the limit takes effect immediately; increasing it requires 24 hours to pass.

02

Weekly and Monthly Limits

Set weekly or monthly deposit limits to control your budget over the long term. The same rule applies — lowering is easy, increasing has a delay.

03

Cooling-Off Period

Take a break for any period from 24 hours to 6 weeks. No deposits or gameplay are allowed while the cooling-off period is active.

04

Permanent Self-Exclusion

Close your account completely for a period of 6 months to 5 years. There is no way to reactivate it during this period.

  Parental Controls and Family Protection

Be vigilant to ensure that no member of your family, especially minors, is able to use this platform. You must be 21 or older to register at bejil and identity verification is mandatory.

Use family protection software on your device and keep your login credentials secure. If you suspect that a minor has used your account, notify our 24/7 live chat immediately.

Need Help? We Are Here

Gaming addiction is a serious problem, but it is possible to overcome it. bejil's support team is by your side at all times. Do not hesitate or feel embarrassed to reach out — our team will assist you with complete confidentiality.

Our Bengali-trained support representatives will understand your situation and help you take the right steps — whether that is setting deposit limits, taking a cooling-off break, or self-excluding.

Contact Us for Support

Our responsible gaming team is always by your side.

24/7 Live Chat — Talk to Us Directly in Bengali
Complete confidentiality is guaranteed
Average response time is very fast
Bengali-trained specialist representatives

Responsible Gaming Best Practices

Following these simple rules will keep gaming a source of enjoyment at all times.

  • Think of gaming as entertainment, not a source of income. Set a fixed budget before each session and do not go beyond it.

  • Only play with money that, if lost, will have no impact on your daily life.

  • Take regular breaks. Taking at least a 15-minute break every hour is a good habit.

  • Avoid gaming when you are stressed, sad, or anxious — playing on emotion almost always leads to poor decisions.

  • Never chase losses by placing bigger bets — this is a common trap of addiction.

  • Spend time with family and friends. Gaming should never replace your social life.

  • Keep track of your monthly gaming expenses and regularly review your transaction history on bejil.

  • Never play with borrowed money or funds set aside for urgent needs. Financial security is the greatest win.

Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

Yes, you can set daily, weekly, or monthly deposit limits at any time from your account settings. Lowering a limit takes effect immediately. However, if you want to increase an existing limit, you will need to wait 24 hours — this waiting period gives you time to reconsider your decision.

Any withdrawable balance in your account will still be processed after self-exclusion is activated. Our support team will assist you fully with this. No new deposits or gameplay are possible during the self-exclusion period.

A cooling-off period is a short-term protection — from 24 hours up to 6 weeks — after which your account is automatically reactivated. Self-exclusion is long-term — from 6 months up to 5 years — and your account cannot be reactivated in any way during that period. If you feel the problem is serious, self-exclusion is the right choice.

No. All bejil services are only for people aged 21 and above. Age verification is mandatory during registration. Any account found to belong to a minor will be closed immediately and the associated balance will be handled in accordance with the applicable policy.

Contact bejil's 24/7 live chat directly — our Bengali-trained team will assist you with complete confidentiality. You can also reach us by email: [email protected]. For professional mental health support, please contact your nearest mental health service center.

No, deposit limits apply across all payment methods combined — whether it is bKash, Nagad, Rocket, Upay, or bank transfer. Once your total deposits reach the limit, no further deposits can be made by any method for that day or week. The minimum deposit amount is ৳500.

Play Safely, Enjoy the Fun

Every step at bejil is built with your protection in mind. Review your account settings today and enjoy your favorite games.