bejil Privacy Policy Your Information Is Protected

Last Updated: January 2026

This Privacy Policy ("Policy") is issued on behalf of the bejil platform ("we", "our", "bejil"). When you use bejil's website or services, you agree to the terms of this Policy. We respect your privacy and are committed to protecting your information.

Data protected with SSL encryption

Information is never sold to third parties

You have the right to control your data

Transparent and honest data use policy

1. Scope and Applicability of This Policy

This Privacy Policy applies to all bejil services — including our website, mobile interface, account registration process, gaming services, payment processing, and customer support. By using bejil's services, you agree to the terms of this Policy.

This Policy applies to all individuals residing in Bangladesh who use the bejil platform. You must be at least 21 years of age. We do not knowingly collect information from anyone under 21.

If any changes are made to this Policy, we will publish an update on this page and, where necessary, notify registered users by email. Continued use of the service after any changes means you have agreed to the revised Policy.

2. Information We Collect

bejil collects different types of information from you for various purposes. The information collected is described below:

2.1 Information You Provide Directly

Information you provide when registering an account or using our services:

Full name, date of birth, and national ID number (for identity verification)
Email address and mobile number
Home address
Preferred payment methods (bKash, Nagad, Rocket, Upay, bank details)
Contact details and messages submitted to customer support

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

IP address and device type
Browser type and operating system
Page view history, session duration, and click patterns
Data collected through cookies and similar tracking technologies
Transaction history and gaming activity

2.3 Information Received from Third-Party Sources

In some cases we may receive information from payment processors or identity verification services. This information is used solely for account verification and fraud prevention.

3. Purpose of Data Use

bejil uses the information collected for the following purposes:

Account Management: To create, verify, and maintain your account.
Service Delivery: To provide gaming services, process transactions, and offer customer support.
Security: To address fraud, unauthorized access, and other cybersecurity threats.
Legal Compliance: To comply with applicable laws and regulations, in particular anti-money laundering (AML) and Know Your Customer (KYC) verification.
Communication: To send important service-related updates, policy changes, and security alerts.
Service Improvement: To analyze user experience and further improve our platform.
Responsible Gaming: To identify problematic gaming behavior and provide necessary support.

We never sell your information to third parties. For any additional purpose of use, we will obtain your explicit consent in advance.

Data Sharing and Protection

4. Data Sharing Policy

bejil does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

A minimum amount of information may be shared with trusted technology and service partners who help operate our services — such as payment processing, server hosting, and identity verification. These partners are contractually bound to meet our privacy standards.

4.2 Legal Obligations

We may be required by law to provide information in response to a court order, a lawful request from a government authority, or a requirement from a law enforcement agency.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, your information may be transferred. In such cases, the new party will be bound by the terms of this Privacy Policy.

4.4 With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information.

5. Data Security Measures

To ensure the security of your information, bejil employs multi-layered technical and organizational protection measures:

SSL Encryption: All data transmitted between you and our servers is protected by 256-bit SSL encryption.
Data Encryption: Sensitive information, particularly payment and identity data, remains encrypted at rest as well.
Access Controls: Only authorized staff may access your information, and only to the extent required for their specific responsibilities.
Regular Audits: Our security infrastructure is regularly reviewed and tested.
Firewalls and Intrusion Detection: Advanced firewalls and cyber-attack detection systems are actively in place.
Staff Training: Our staff receive regular training on data protection best practices.

We strive to ensure the highest level of protection, but complete security of data transmitted over the internet cannot be guaranteed. We ask that you keep your account password confidential and notify us immediately if you suspect any unauthorized access.

6. Cookies and Tracking Technologies

bejil uses cookies and similar technologies to improve your user experience.

6.1 Types of Cookies

Essential Cookies: Indispensable for the basic functionality of the platform — login sessions, security tokens, and so on. Without these, the service will not work properly.
Functional Cookies: Help remember your preferences — language settings, display preferences, and so on.
Analytics Cookies: Collect statistics to help us understand how users interact with our platform. This information is used to improve the service.

6.2 Cookie Controls

You can control or decline cookies through your browser settings. Please note that disabling essential cookies may prevent some features of the platform from working correctly.

Your Rights and Controls

7. Data Retention Period

bejil retains your personal information only for as long as it is necessary or required to fulfill legal obligations.

Active Accounts: All information is retained for as long as your account remains active.
Closed Accounts: Even after an account is closed, certain information may need to be retained for a defined period for legal and regulatory reasons.
Transaction Data: Records of financial transactions are retained for the period required under anti-money laundering laws.
Technical Logs: Server logs and technical data are retained for a limited period and then securely deleted.

Once the necessary period has ended, your information is securely deleted or anonymized so that it can no longer be linked to you.

8. Your Rights

You have the following rights regarding your personal information:

Right of Access: You may request to know what information we hold about you.
Right to Rectification: You may request correction of any inaccuracies in your information.
Right to Erasure: In certain circumstances you may request deletion of your information — however, where legal obligations exist, complete deletion may not be possible.
Right to Restrict Processing: In certain circumstances you may request that processing of your information be restricted.
Right to Object: You may object to certain types of processing of your information.
Right to Data Portability: In some cases you may request your information in a structured format.

To exercise these rights, email [email protected]. We will respond to your request within a reasonable time.

9. Minors and Age Verification

bejil strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect personal information from minors.

Age verification must be completed during account registration. If a user completes this process fraudulently and is later found to be a minor, the account will be closed immediately and the associated information will be deleted.

If you are aware that a minor is using our platform, please notify us immediately.

10. Marketing Communications

With your consent, we may inform you by email about relevant offers, promotions, and updates.

You may opt out of marketing communications at any time — by using the unsubscribe link at the bottom of any email or by sending a request to [email protected]. However, essential service-related communications (security alerts, transaction confirmations) cannot be turned off.

International Data Transfers and Contact

11. International Data Transfers

bejil primarily serves the Bangladesh market. For certain technical services — such as cloud storage or payment processing — your information may be processed on servers in other countries.

For any such transfers, we ensure that:

The recipient party is contractually bound to maintain our privacy standards.
The level of protection described in this Policy is maintained during the transfer.
Only the minimum information necessary to deliver the service is transferred.

12. Changes to This Policy

bejil reserves the right to update this Privacy Policy as needed. If any significant changes are made to the Policy:

The "Last Updated" date at the top of this page will change.
Registered users will be notified by email.
Continued use of the platform after a change is published will be considered your agreement to the revised Policy.

We recommend that you review this Policy regularly.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please get in touch with us:

Email: [email protected]

Live Chat: 24/7 support available in Bengali

We aim to respond to all privacy-related requests as quickly as possible. Requests to access or delete data may require identity verification.

bejil's Privacy Policy